INDEPENDENT CLIENT FEEDBACK
Client Reviews
Choosing a solicitor is rarely a decision made in calm circumstances. Whether you are facing a visa refusal, the end of a marriage or a dispute you did not ask for, you are placing an important part of your life in someone else's hands. Independent reviews matter because they come from people who have already been through that process. They describe what it was like to be a client, in their own words, on platforms the firm does not control and cannot edit.
We would encourage you to read independent reviews before instructing any firm, including ours. Feedback hosted on third-party platforms is a useful check on what a website says about itself. Read it alongside the basics: confirm the firm is regulated by the Solicitors Regulation Authority, look at who would actually handle your matter (you can meet our people on our team page), and speak to the firm before you commit. We offer a free 15-minute consultation for exactly that reason.
ReviewSolicitors is an independent platform built specifically for people choosing a law firm in the UK. Clients submit their feedback directly to the platform, and the firm being reviewed cannot alter what is published. At the time of writing, RakLAW Solicitors holds a 5.0 rating on ReviewSolicitors from 40 client reviews. Rather than take the headline number on trust, we would invite you to visit our ReviewSolicitors profile and read what previous clients have said in their own words.
You can also find us on Trustpilot, an independent review platform used across many industries. At the time of writing, our Trustpilot rating stands at 4.7 from 29 reviews. Ratings on both platforms move as new reviews are added, so please check the live pages for the current figures. And if anything you read raises a question, you are welcome to put it to us directly through our contact page. We would rather you asked than wondered.
ReviewSolicitors
5.0 from 40 reviews
At the time of writing. ReviewSolicitors is an independent review platform dedicated to UK law firms.
Read Our Reviews on ReviewSolicitorsTrustpilot
4.7 from 29 reviews
At the time of writing. Trustpilot hosts verified, independently submitted customer reviews.
Read Our Reviews on TrustpilotHow We Work
We cannot promise any client a particular result, and we would be cautious of any firm that does. What we can commit to is how we work. We give clear advice in plain English, which includes telling you honestly when we think an application or a claim is weak. We prepare carefully, because thorough preparation matters in both immigration and family work. And we keep you informed as your matter progresses, so you are never left guessing where things stand.
We are also transparent about fees. Before we start work you will know how we charge and what is included, and our fees page explains our approach. RakLAW Solicitors is regulated by the Solicitors Regulation Authority (SRA No. 8007405), which means we operate a formal complaints procedure: if you are ever unhappy with our service, you can raise it with us and, if it is not resolved, escalate it to the Legal Ombudsman. If you would like to see how we work before committing to anything, call us on 0203 345 2000 or book a free 15-minute consultation through our contact page.
RakLAW Solicitors is regulated by the Solicitors Regulation Authority (SRA No. 8007405). Details of our fees are on our fees page, and our team is introduced on the team page.