About the Firm
RakLAW Solicitors Limited is authorised and regulated by the Solicitors Regulation Authority, SRA number 8007405 and is a limited company registered in England & Wales, company number 14835989. We at RakLAW Solicitors Ltd understand how vital it is to protect your privacy.
Purpose of the Policy
Respect for Data Privacy Laws:
RakLAW Solicitors is required by law to abide with pertinent data protection laws, including the Data Protection Act of 2018 and the UK GDPR (General Data Protection Regulation). A privacy policy outlines the firm’s procedures for gathering, using, and safeguarding personal data, ensuring that it complies with these duties.
Professional Standards Compliance:
The policy assists the company in adhering to the Solicitors Regulation Authority (SRA) Code of Conduct, which stipulates obligations for data protection and client confidentiality.
RakLAW Solicitors’ privacy policy gives clients peace of mind that their personal, financial, and case-related information will be treated with the utmost discretion and security, especially considering the delicate nature of the legal services offered. The privacy policy plays a critical role in establishing and preserving healthy client relationships by providing explicit information about the ways in which client data is gathered, utilised, shared, and kept.
Data Collector information
RakLAW Solicitors (Data Controller)
Registered Office: 1 Canada Square, London E14 5AA
Email: info@raklawsolicitors.co.uk
Tel: 0203 345 2000
If you have any questions or concerns about our privacy practices, or if you wish to exercise your rights regarding your personal data, please contact our Data Protection Officer (DPO):
Rakesh Prajapati
rakesh@raklaw.co.uk
0203 3451 999
Personal Data Collected
We might get the following kinds of personal information from you:
- Your complete name, address, Email and phone number.
- Financial data for billing reasons, such as bank account information.
- private information that is sensitive, such as medical records or criminal histories, if applicable to your case.
- Work experience and credentials.
- case-specific information, including correspondence, legal documents, and evidence.
- When you use our website, technical information like your IP address and cookies are collected.
- Documents of identity such as driver’s licenses or passports for verification.
- Anything more personal data required to provide legal services.”
How RakLAW Solicitors Manages the Information Gathered
- Utilisation of Personal Information
The following are the uses of the personal information gathered by RakLAW Solicitors:
- Legal Services Provision: We use your personal information to help you with legal matters, including representation and advice. This include gathering pertinent data for your case, creating court documents, and corresponding with you and the other parties.
- Client Communication: We will utilise your contact details to stay in touch with you about your case, provide you updates, ask for more details, and oversee our working relationship.
- Billing and Payments: We utilise your financial data to manage our financial interactions with you, process payments, and send invoices.
- Compliance with Legal Obligations: To meet our legal and regulatory requirements, including those pertaining to anti-money laundering, we may process your data.
- Case Management and Documentation: To guarantee efficient case management, uninterrupted service, and adherence to legal record-keeping mandates, we retain thorough records of your legal cases.
- Marketing and Customer Engagement: We may use your contact information, with your permission, to send you newsletters, legal updates, and information about our services that we think you might find interesting. You can choose at any moment to stop receiving these messages.
- Internal Analysis and Development: To undertake internal analysis, create new legal offerings, and enhance our services, we may use anonymised or aggregated data.
- Personal Data Exchange
Your personal information may be disclosed to third parties by RakLAW Solicitors in the following situations:
- With Trusted Third-Party Service Providers: We might disclose your information to reputable third parties that help us perform our legal services, like external consultants, IT service providers, and document storage firms. These service providers have a legal duty to safeguard your data and use it only as we specify.
- With Other Legal Professionals: We may disclose your information to barristers, expert witnesses, or other solicitors working on your case in the process of providing legal services.
- To comply with legal requirements, court orders, or other governmental or regulatory authority, we may be obliged to release personal information.
- During Business Transactions: Subject to confidentiality agreements, your information may be transferred to the new corporation as part of the business assets in the case of a merger, acquisition, or other business transaction.
- Security of Data
We employ a range of security protocols to guarantee the safeguarding of your confidential information:
- Technical Safeguards: To prevent unauthorised access, alteration, disclosure, or destruction of your information, we employ encryption, secure servers, firewalls, and other technical safeguards.
- Organisational Measures: We regularly train our employees on data protection and confidentiality, and we only allow authorised workers access to your personal data.
- Physical Security: To prevent unwanted access to our offices and data storage facilities, we keep up physical security measures.
- Retention of Data
We only keep your personal information for as long as is required to accomplish the purposes for which it was obtained, such as satisfying any legal, financial, or reporting requirements. In compliance with our data retention policy, we will safely erase or anonymise your data once it is no longer required.
- Your Legal Position
The following are your rights with relation to your personal information:
- Access: You are entitled to see what personal information we have about you.
- corrections: You have the right to request that any errors in your personal data be fixed.
- Erasure: If your personal information is no longer required for the reasons it was gathered, you have the option to have it erased.
- Restriction: Under some circumstances, you have the right to request that we limit how we process your personal data.
- Portability: You have the option to ask that we deliver your information in a format that is machine-readable, generally used, and structured.
- Right of objection: You are entitled to object to the use of your personal information for direct marketing.
To make use of any of these privileges, please Contact us at info@raklaw.co.uk
Modifications to policy
This privacy statement is subject to change at any moment by RakLAW Solicitors. The revised policy will be available on our website and will reflect any modifications that have been made. It is advised that you frequently examine this policy to remain informed about the ways in which we are safeguarding your personal information.
If you have any questions or concerns about changes to our privacy policy, please contact us at info@raklaw.co.uk
Information on how to get in touch regarding privacy
Please do not hesitate to contact us if you have any questions, complaints, or requests about this privacy policy or the handling of your personal data:
RakLAW Solicitors
1 Canada Square, London E14 5AA
info@raklaw.co.uk
0203 345 2000
raklaw.co.uk
Officer for Data Protection (DPO):
If you would want to speak with our Data Protection Officer (DPO) directly, please use the information below:
Rakesh Prajapati
Rakesh@raklaw.co.uk
0203 3451 999
We are dedicated to addressing any worries or grievances you might have regarding your privacy and how we handle your personal information. You also have the option to file a complaint with the Information Commissioner’s Office if you believe that your concerns have not been sufficiently addressed.
